Flax & Stitch
Store

Because, there is no Planet B!

For Earth Day 2024 we are doubling the number of trees we plant until end of day Sunday, 28th April

We will plant 2 trees for every €20 spent
+ 2 bonus trees for shipping via Mondial Relay.

In partnership with

Quarter

Store / Quarter

Welcome to our Store! 😀

Here’s some information to help you feel at home.
Contact us if you have any questions!

Why Mondial Relay? 📦+🌳

Mondial Relay Logo-Full-Small

We have partnered with Mondial Relay as our preferred shipping partner.

All Mondial Relay deliveries are tracked and you will receive email notifications to keep you advised on progress.

In our experience, Mondial Relay deliveries to both Delivery Points and Home (where available) are more reliable than other postal services.

For Mondial Relay home deliveries, the delivery to your door is performed by a local carrier – eg: bpost in Belgium, PostNL in Netherlands and Hermes in Germany.

We recommend that you choose delivery via Mondial Relay if available for your location.

To make things easy, we have now integrated the Mondial Relay Delivery Point Picker directly in the checkout flow of our store. Smooth! 😎

If you choose to have your order shipped via Mondial Relay, you can track your order via this page.

Dispatch Time ⏱️

We prepare the orders to ship on Tuesday and Friday mornings each week. If your order is urgent, please let us know in the ‘Comments’ field of your order and we’ll try meet your requirements.


We have this item in stock.	We have this item in stock.	We will make this item for you!
We can ship on our next shipping day.	We can ship on our next shipping day….but….we have no more fabric in this design so when they’re gone, they’re gone!	We should be able to ship your entire order in around 5 to 10 working days.

Payment 💳

We support all the main European payment methods eg: Bancontact, iDeal, SOFORT in addition to the global options: Mastercard, Visa and PayPal.

We also support ApplePay and GooglePay if your device enables either of these options.

Flax & Stitch Payment Methods

Depending on the payment method you choose, your payment will be processed by one of our providers: Mollie or PayPal – via secure, encrypted links.

We do not store or have any visibility on your card details.

Reviews ⭐

Your feedback is very important for us. We read every review and they really help us to improve our products and service. In addition, visitors to our website find reviews extremely useful in deciding whether or not to buy our products.

As we have such a wide choice of fabrics, we usually group all reviews for a particular type of product together. For example: the reviews for all our ‘Snack Bag’ size reusable lunch bags will be grouped together to give an average score for ‘Snack Bags’.

If you decide to buy something from our store, we will send you a review request email around 10 days after shipping your purchase. Please look out for the email and take 2 mins to share your impressions with us. 👍

Order Confirmation ✅

We will confirm your order and keep you advised on status via emails from: notifications@ecwid.com
If you don’t receive these in your in-box, please check your spam!

'Les eshops BELGE' Gift Vouchers 🇧🇪

If you have a gift voucher for our store from our partner ‘Les shops BELGE‘ please enter the code in the ‘Coupon Code’ box.

Account 👤

Creating an account in the store is quick and easy….plus you can save favourites, shipping address details etc. Previously, we used the traditional way for our customers to create an account or log in to it. Customers needed to enter a login and a password. Now we’ve come up with a new up-to-date method for login using a link. No need to remember another password 👍 Here’s how it works: